Dear beloved guests:
In order to turn the stay into a comfortable or pleasant one,without problem or complains we need to reiterate some important policies:
Except for the most common sense rules,’clean after you & wash your own dishes’ there is another important one: kitchen closing time for cleaning (from 12pm to 3pm) with a last time to cook before 22,00.Of course also ‘Keep the silence after 11pm.
Check In Policy:
Check-In Time is 2:00 PM.
Upon Check-In, photo identification and credit card are required. All special requests are subject to availabilityupon. Depending on room availability, early check-in may be available upon request(€5). Special requests cannot be guaranteed and may incur additional charge. Please note that we require a refundable key deposit of €5 per key, which is returned upon checkout. The key deposit must be paid in cash.
Check Out Policy:
Check out time is at 11:00 AM.
You may be charged for late check out(5€). Deposits are refundable if all keys, towel, bed linen and our hostel items provided at the time of your check in are returned in good condition.
If cancelled or modified up to 2 days (48 hours) by 2:00 PM before the date of arrival, no fee will be charged. If cancelled or modified within 48 hours or less or in case of no-show, fees equivalent to the first night (maximum two nights) accommodation will be charged.
If you wish to cancel any dates during your stay, you must notify the hostel 2 days (48 hours) in advance prior to 2:00 PM of the date you want to cancel. A 90% refund will be provided for dates that are applicable for a refund (10% is non refundable). Any nights being cancelled that falls within the 48 hours cancellation period are non refundable.
Policy while staying in the hostel:
Respect fellow guests, neighbors, and staff, and keep volume to a moderate level in the rooms and hallway at all times.(from €10-€50 fine/pers).
This is non-smoking hostel. A €220 fine will be charged for deep cleaning service and additional charges will incur if a smoke alarm is activated and the fire department is summoned. Guests will also be asked to leave the premises.
Guests can use the community kitchen, but they need to clean up after themselves. Complimentary breakfast is between 7:00 AM-10:00 AM and only available for guests staying in our hostel.
Guests may have visitors, but the hostel must be informed in advance(and filling a form, and must respect the hrs he requested to stay and to pay a tax of €5 ).
If you wish to extend your stay, you may do so, if there is availability, and with full payment in advance. Children under the age of 18 must be accompanied by a parent or legal guardian.
Pets are not allowed in the hostel.